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Terms & Conditions

Welcome to SchoolMart!
By visiting our store or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.


๐Ÿซ 1. General Overview

  • These Terms govern your use of myschoolmart.pk and any purchase made through our physical or online store.

  • By accessing or using our website, you agree to these Terms, our Privacy Policy, and our Exchange & Return Policy.

  • The SchoolMart reserves the right to modify these terms at any time without prior notice. Updated versions will be posted on this page.


๐Ÿ›๏ธ 2. Products & Availability

  • We strive to display accurate product information including images, prices, and descriptions.

  • However, minor variations in color, packaging, or design may occur due to supplier or manufacturing changes.

  • All products are subject to availability. In case an ordered product is out of stock, we will inform you promptly and offer a replacement or refund.


๐Ÿ’ธ 3. Pricing & Payments

  • All prices listed on myschoolmart.pk are in Pakistani Rupees (PKR) and inclusive of applicable taxes (where required).

  • Prices are subject to change without notice due to supplier revisions or market fluctuations.

  • We accept multiple payment modes:

    • Cash on Delivery (COD)

    • Bank Transfer / Easypaisa / JazzCash

    • Online Payment Gateway (when enabled)

  • Orders are processed only after successful payment confirmation.

  • The SchoolMart reserves the right to cancel any order in case of payment failure, stock unavailability, or pricing error.


๐Ÿšš 4. Delivery & Pickup

  • Delivery is available across Pakistan through trusted courier partners.

  • Standard delivery time: 2–5 working days (depending on location).

  • Customers must provide accurate address and contact details to ensure successful delivery.

  • Delivery charges (if applicable) are displayed at checkout.

  • “Click & Collect” option is available for in-store pickup at our Ghauri Town outlet.


๐Ÿ” 5. Exchange & Returns

  • Exchanges and returns are handled as per our official Exchange & Return Policy.

  • Customers must present the original invoice and ensure that products are unused and in their original condition.

  • Refunds (if approved) are processed via store credit or bank transfer within 5–7 working days.

Refer to the full policy here: Exchange & Return Policy


๐Ÿ“ฆ 6. Order Cancellations

  • You may cancel your order before dispatch by contacting our support team.

  • Orders already shipped cannot be canceled.

  • In case of cancellation due to stock or payment issues, you will be notified and refunded accordingly.


โš™๏ธ 7. Printing & Custom Orders

  • Custom printing, photocopying, and ID card services are non-refundable once completed.

  • Customers must check digital proofs carefully before confirming print jobs.

  • The SchoolMart is not liable for spelling or design errors once approved by the customer.


๐Ÿ“š 8. Uniforms & Textbooks

  • Sizes and book lists vary by school; customers are advised to confirm details before purchase.

  • Exchange for size errors is allowed within 7 days (if unworn and in original packaging).

  • Textbooks and exam materials are non-returnable once sold, unless defective or incorrect.


๐Ÿ” 9. Privacy & Data Protection

We value your trust.
All personal information collected during shopping, registration, or payment is handled under our Privacy Policy, ensuring your data remains secure and confidential.

Read full policy here: Privacy Policy


๐Ÿงพ 10. Loyalty, Discounts & Promotions

  • Promotional offers, discount coupons, and loyalty points are subject to terms mentioned at the time of issue.

  • The SchoolMart reserves the right to modify, suspend, or cancel promotions without prior notice.

  • Loyalty points and referral rewards have no cash value and are non-transferable.


โš ๏ธ 11. Limitation of Liability

While we make every effort to provide accurate products and services, The SchoolMart shall not be liable for:

  • Delays caused by courier partners, technical issues, or supplier delays

  • Minor manufacturing or printing defects beyond our control

  • Loss or misuse of data due to external cyber incidents

  • Any indirect, incidental, or consequential damages arising from product use


๐Ÿง 12. Customer Responsibilities

By using our store or website, you agree to:

  • Provide true and accurate information during order or registration

  • Use our website for lawful purposes only

  • Avoid misuse, hacking, or disruption of services

  • Respect intellectual property, product branding, and store property


๐Ÿง  13. Intellectual Property

All content on myschoolmart.pk — including logos, product images, brand names, and text — is the property of The SchoolMart or its suppliers.
Any unauthorized copying, redistribution, or commercial use without written permission is prohibited.


๐Ÿ“ž 14. Contact Information

If you have any questions, concerns, or complaints about these Terms & Conditions, please reach out to us:

The SchoolMart – Customer Support
๐Ÿ“ Address: Shop #1,2, Basement, International PlazaPlaza, Street 6, Ghauri Town 4B, Islamabad
๐Ÿ“ž WhatsApp: 0333-5766244, 0313-5067778
๐Ÿ“ง info@myschoolmart.pk
๐ŸŒ www.myschoolmart.pk

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