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Privacy Policy

๐Ÿซ 1. Introduction

Welcome to The SchoolMart (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our store, use our website myschoolmart.pk, or interact with us through WhatsApp, phone, or social media.

By using our services, you agree to the practices described in this policy.


๐Ÿ“‹ 2. Information We Collect

We collect information to serve you better and to provide a seamless shopping experience — both in-store and online.

(a) Information You Provide Directly

  • Name, contact number, and email address

  • Delivery address and billing details

  • School or grade information (for book/uniform bundles)

  • Account credentials (if you register online)

  • Payment details (when paying online, handled by secure gateways)

  • Feedback, inquiries, or service requests

(b) Information Collected Automatically

When you visit myschoolmart.pk, we may automatically collect:

  • IP address, browser type, and device information

  • Pages visited, time spent, and referring site

  • Cookies and analytics data to improve user experience

(c) Offline Data

In our physical store, we may collect:

  • Customer names, contact numbers for order tracking

  • Printed or digital invoices for sales records

  • Photos for ID card printing or academic materials (where applicable)


๐Ÿ” 3. How We Use Your Information

We use your personal data only for legitimate business purposes, such as:

  • Processing and fulfilling your orders

  • Providing customer support and responding to inquiries

  • Customizing product recommendations

  • Improving our website and in-store experience

  • Sending important updates, offers, or order confirmations

  • Managing loyalty and referral programs

  • Meeting legal, accounting, or regulatory requirements

We do not sell, rent, or trade your personal data with third parties.


๐Ÿ’ณ 4. Payments & Data Security

All online transactions on myschoolmart.pk are processed through secure payment gateways that use SSL encryption and industry-standard protections.
We do not store your full debit/credit card details on our servers.

Offline payments (cash or bank transfer) are recorded only for accounting and order verification purposes.


๐Ÿ“ฆ 5. Data Retention

We retain customer data for as long as necessary to:

  • Complete your purchase or service request

  • Maintain records for legal or accounting compliance

  • Support warranty or return requests

You can request deletion of your data anytime by contacting us.


๐Ÿงพ 6. Sharing of Information

We may share limited information only when necessary:

  • With delivery partners (for order dispatch and tracking)

  • With payment gateways (for transaction processing)

  • With partner schools (if you order specific school bundles)

All third parties are required to protect your data and use it only for intended purposes.


๐Ÿช 7. Cookies & Analytics

Our website uses cookies to enhance your browsing experience.
Cookies help remember your preferences, shopping cart items, and allow us to measure site performance through tools like Google Analytics.
You can disable cookies in your browser settings anytime.


๐Ÿ‘ฆ 8. Children’s Privacy

We take special care when dealing with children’s data.
Our website and store primarily serve parents, schools, and guardians.
We do not knowingly collect personal data directly from children under 13 without parental consent.


๐Ÿ“ฌ 9. Your Rights

You have the right to:

  • Request a copy of your personal data

  • Ask for correction or deletion of your data

  • Withdraw consent to marketing messages

  • Request details about how we use and protect your information

To exercise these rights, email us at privacy@myschoolmart.pk or call our support team.


๐Ÿ”„ 10. Policy Updates

We may update this Privacy Policy occasionally to reflect improvements in our services or changes in regulations.
The latest version will always be available on our website with the “Effective Date” shown at the top.


๐Ÿ“ž 11. Contact Us

If you have any questions, concerns, or complaints, please reach out to us:

The SchoolMart – Customer Support
๐Ÿ“ Address: Shop #1,2, Basement, International PlazaPlaza, Street 6, Ghauri Town 4B, Islamabad
๐Ÿ“ž WhatsApp: 0333-5766244, 0313-5067778
๐Ÿ“ง info@myschoolmart.pk
๐ŸŒ www.myschoolmart.pk

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